I wonder how big this list will get! I reviewed Operations job titles searched for by candidates (and employers!) Kodak and Dell appointed Chief Listeners. When managers say they will follow up, do you have confidence that they will? The role requires knowing what behavior an organization seeks to change, what it will cost the organization to change it, what incentives will drive change (cash and/or lower prices usually works), what is an acceptable response rate and what else must change in tandem (such as the cafeteria menu or the condition of the sidewalks). The most visible benefit for me has been time, he says. In any case, this role spearheads the analysis of a healthcare organizations terabytes of patient data. According to one CoS, the role encompasses being an air traffic controller for the leader and the senior team, an integrator connecting work streams that would otherwise remain siloed, a communicator linking the leadership team and the broader organization, an honest broker when the leader needs a wide-ranging view without turf considerations, and a confidant. # of Google Searches per Month: 450 (COO); 400 (Chief Operating Officer). An Operations Engineer uses data to create reports and make recommendations for the improvement of workflow. Here are nine C-level titles that are either specific to healthcare or got their start in healthcare. The chief compliance officer oversees compliance in an organization and ensures their company remains in compliance with policies, procedures, and regulatory requirements. This is a BETA experience. Chief Financial Officer (CFO): $363,559. Her replacement as senior EA and the other assistant now report to her. If accepted you will receive notice of questions from the ILC to answer, comment, or share. Joe hired a chief of staffsomeone whod held that role at a larger company in the same industry. So what prompted the trend? Sometimes, the CTO is also the Head of IT. CFO The Chief Finance Officer is in charge of finances. British companies typically use the title of managing director in place of chief executive officer .. Chief Inclusion and Diversity Officer or Chief Inclusion Officer head of diversity and inclusion programs, Chief Information Officer (CIO) head of IT, Chief Information Security Officer (CISO) head of cyber security, Chief Innovation Officer head of new product development and launch. While C-level roles are the peak of attainment within a company, they are not necessarily the peak of attainment within a career. Entry Level Operations Intern, Operations Management Trainee, Operations Assistant, Global Operations Intern,Entry Level Operations Analyst. The chief medical officer oversees a facilitys care delivery and represents physicians within the administration. An industry thatu2019s as unique as healthcare is bound to have some equally unique executive roles. Within three months Joe was better prepared for meetings and more confident delegating (because he knew that his CoS would follow up). More critical is ensuring that the leaders other direct reports understand why the role was created, how they and the company will benefit from it, and what the CEO expects from them in terms of support. Chief Impact Officer the first instance we heard of this was Prince Harry, the Duke of Sussex, taking on this role at the coaching and mental-health firm BetterUp on March 23, 2021. If the CEO is used to being his or her own chief of staff and continues to act in that way after hiring one, not even the best aide will succeed. Here's a list of similar words from our thesaurus that you can use instead. Morton concedes, however, that as more unique titles crop up, leaders should be careful that the title reflects the job and the persons experienceoh, and to avoid using the word ninja. (The Chief Ninja of social location-based game Scvngr must have missed the memo.). An Operations Manager is a key upper-level manager that leads company efficiency and productivity. This position sometimes advocates for the customer. Simon Kennedy, chief digital officer at Foodstuffs North Island, credits the work of his IT team who performed minor miracles to keep stores operational, and allow affected communities to get supplies following devastating weather event. Some get confused about the use of CEO vs President in a job title. If youre an executive looking to increase your effectiveness, these seven questions will help you decide whether a CoS might help you: Even in these circumstances, some chief executives are reluctant to add the CoS role. Patrick Aylward, a vice president and CoS at Horizon Blue Cross Blue Shield of New Jersey, breaks the job down into five roles: serving as an air traffic controller for the leader and the senior team; as an integrator connecting work streams that would otherwise remain siloed; as a communicator linking the leadership team and the broader organization; as an honest broker and truth teller when the leader needs a wide-ranging view without turf considerations; and as a confidant without an organizational agenda. A chief security officer, commonly known as a CSO, is the leader of a department that is responsible for information security and corporate security. Chief Investment Officer (CIO) head of company investments, Chief Joy Officer Symphony Talent (recruiting agency) hired Debbie Tuel as their Chief Joy Officer to focus on promoting a more dignified hiring experience for candidates and building technology recruiters love to work in., Chief Knowledge Officer head of knowledge management practices, Chief Learning Officer head of training and learning management, Chief Lending Officer head of lending in a financial institution, Chief Listening Officer head of internal and external communications, Chief Marketing Officer head of marketing, Chief Medical Officer head of health organization or facility, Chief Merchandising Officer head of buying and selling in retail, Chief Nursing Officer head of nurses in a medical facility, Chief of Surgery head of surgery in a medical facility, Chief Operations Officer (COO) head of day to day operations, Chief Patient Experience Officer head of patient experience in a medical facility, Chief Play Officer CEO at a toy or game company, Chief People Officer head of human resources and people management, Chief People & Culture Officer head of HR and culture programs, Chief Privacy Officer head of privacy law and regulation enforcement, Chief Probation Officer head of adult or juvenile probation programs, Chief Process Officer head of business processes, Chief Procurement Officer (CPO) head of procurement processes, Chief Product Officer head of product-related activities, Chief Quality Officer head of quality control, Chief Reputation Officer head of brand management or public relations, Chief Research Officer head of research and development, Chief Restructuring Officer head of restructuring efforts or bankruptcy management, Chief Revenue Officer head of new revenue opportunities, Chief Risk Officer head of risk management and security, Chief Scientific Officer head of scientific research, Chief Security Officer head of information and corporate security, Chief Services Officer head of processes development, Chief Solutions Officer head of development and delivery of business solutions, Chief Sourcing Officer head of executive search firm, Chief Strategy Officer head of strategic goals and change management (sometimes includes corporate development (M&A)), Chief Supply Chain Officer head of supply chain and inventory, Chief Sustainability Officer head of environmental programs, Chief Talent Officer head of hiring and human resources, Chief Technology Officer (CTO) head of technology or engineering, Chief Transformation Officer head of change and growth, Chief Underwriting Officer head of underwriting and risks in a financial institution, Chief Visibility Officer head of performance; popular in retail. Proceedings of the Nineteenth Americas Conference on Information Systems, Chicago, Illinois, August 15-17, 2013, Chief Cloud Officer - Practical Guide to Cloud Computing Version 3.0 December, 2017 Cloud Standards Customer Council, This page was last edited on 30 January 2023, at 07:12. Andrew Robertss Napoleon: A Life describes the vital role that Louis-Alexandre Berthier played in assisting Napoleon at the height of his powers. In addition to the sources cited above, special thanks to these experts on operations titles: My team and I share this research on Operations job titles to help you optimize your own titles. Chief Cloud Officers - On governance structures for the cloud computing services and assessing their effectiveness by Acklesh Prasad; Peter Green; Jon Heales. Big companies are more likely to take these titles seriously with resources and infrastructure, says Cappelli, but small businesses may have more leniency and ability to be creative. # of Google Searches per Month: 400 (Chief Marketing Officer); 250 (CMO). How to Work with a Leader Who Doesnt Care About Details, Not every executive needs a CoS, and the role is not right for every corporate culture. COOs are directly and intimately connected to Readers: What do you think is behind the trend? Stay on top of our latest content with links to all the digital articles, videos, and podcasts published in the past 24 hours. Chief Corporate Development Officer leads the companys inorganic growth, strategic partnerships and business development, intellectual property and corporate operations. Greg has no direct reports, but he does have important responsibilities and a constantly changing portfolio of projects that require sophisticated skills. He soon realized that they understood the term evangelist as a religious preacher. 100+ employees), The CEO is often the external voice of a company (speaking at events or to investors; being quoted in press releases, etc.). A chief investment officer (known as CIO in the investment world) is the executive managing the oversight of investments at a company, organization, or institution. Chief Advocacy Officer leads advocacy programs such as government relations. You can fill in the blank with medical, nursing or clinical or nothing at all. This document had to go to the agency of incorporation for a certain state. If the leader enjoys a stable environment, needs help mostly with time management and information flows, and perhaps has an experienced EA who is ready to handle more responsibility, level one may be the right choice. The concept: Encourage employees, their families, the community at large and, of course, patients to eat well, exercise, reduce stress and take a proactive, preventive approach to health throughout their lives. 94103, Five Stages of Organization Evolution and Key Characteristics and Concerns at Each Stage. Operations positions make an organization run smoothly. San Francisco, WebNeed synonyms for chief executive officer? You may opt-out by. (This is why many governmental chiefs of staff are former speechwriters. May 21, 2020 by Heather Barbour in Job Titles, How to Write a Job Description Best Practices & Examples, 4 New Tools to Help You Write More Diverse Job Descriptions, 10 Examples of Awesome Diversity Statements, 10 Examples of Great Inclusion Statements, 6 Key Steps for Job Description Management Software, Top 7 Augmented Writing Tools for Job Descriptions, 100+ Creative & Funny Job Titles [by Department & Position], The Top 20 Administrative Job Titles [with Descriptions], processes to improve an organizations bottom line, 100+ Creative & Funny Job Titles [by Department & Position. He joined a large life sciences company as chief of staff after earning a PhD and an MBA from top programs and then working for a strategy consulting company, where his current boss was a client. The CTO often reports to the CEO in smaller companies or the CIO or COO in larger companies. Another distinguishing factor is where each job is likely to lead. The CoS role is decidedly different from that of the leaders executive assistant (EA). The COO typically reports directly to the chief executive officer (CEO) and is considered to be second in the chain of command. In that role Carol manages the office of the CEO and is responsible for ensuring the execution of her agendaa job that includes time management, flow of information to and from the CEO, and seeing that the CEO is always prepared and rarely surprised. International Feature Film Co-Production; International Non-Feature Film Co-Production An Operations Analyst conducts internal audits and creates reports to propose plans and processes to improve an organizations bottom line. Its not that he gives me the answer but that our discussions make the answer clearer.. That may stem from unfamiliarity: Without ever having seen a skilled CoS in action, it can be difficult to envision the value one can add. He also interacts with regulatory agencies regarding approval of the companys emerging products. Chief Amazement Officer company founder or C-level exec. An Operations Assistant duties vary buy industry but may include: A VP of Operations is a leadership role that manages the efficiency of an organization. In each case, I point out the title that candidates search Google for the most. Do political or cultural factorssuch as relationship problems between powerful subordinates or destructive gamesmanship between competing departmentsblock progress? to customers, investors, partners, suppliers, etc.) Quick, practical management advice to help you do your job better. He often hears: Thats the most interesting title Ive ever heard! It has, however, backfired. After scouring the career pages of top public companies we found: You will notice that depending on the size of a company and the industry it serves, job categories may vary. Microsoft has a Chief People Officer; IBM a Chief Information Officer; Xerox a Chief Strategy Officer; and New York City has its very own Chief Digital Officer. They said, Why dont you be our Chief Internet Evangelist? Anytime you get a chief something it is a measure of respect.. Neal Stephenson (author of Snow Crash and Cryptonomicon) held this role at Magic Leap. . head honcho chief executive managing director secretary-general number one director manager chairman chairwoman CEO leader
The CCO mandate is broad as it demands extensive functional knowledge with accomplished marketing, financial, business development and technology skills. An Operations Specialist is an experienced Operations professional that works with the senior management to help improve workflow and day-to-day business activities. A good CoS knows which relationships are most important to the leaders agenda. A Director of Operations helps senior management develop long-term business strategies and manages the planning of department budgets and objectives. In the past few years, the c-suite has exploded its members, knighting nearly every department head with new, inventive chief titles likely dreamed up by the marketing team. Editors Note: There are so many more chief officer titles than the 20 I have above. A chief executive officer (CEO) is the highest-ranking professional and C-level executive in an organization. Unlike an EA, a chief of staff works autonomously and does not handle routine correspondence or manage the leaders day-to-day schedule. : These include data science, data analytics, and survey research. Oh, and dont forget cutting costs and improving efficiency. She says, If the leader is experiencing these areas of dissatisfaction, the right kind of chief of staff may well be the best solution.. This title pops up in industries such as higher education, and it isnt always clinical, but the role of chief wellness officer can trace its roots to healthcare. The business unit might be geographical (e.g. The COO position is often a precursor to becoming CEO, Collaborating with other executives for strategic initiatives, Determining areas of improvement or growth, Managing marketing research initiatives and teams, Acquiring new companies (Some Chief Strategy Officers have Corporate Development reporting into them), Leading research initiatives and making recommendations for marketing solutions, Following innovations in data visualization and market research trends, Present internal and external research for their industry, Chief Data Officer & Chief Data Scientist (Visa and Standard Chartered Bank both use the Chief Data Officer (CDO) title.). The CEO reports to the board of directors (and the board is run by the chairperson). Which Operations job titles make sense for you and your team? Most of these vanity titles dont even report to the CEO, he says. Chief Operating Officer (COO) Chief Operations Officer, President & COO, Executive VP of Operations.
Chief Security Officer (CSO): $217,144. The chief population health officer helps organizations seeking a strategic edge in population health management an area of increasing importance as healthcare endures its shift to accountable, collaborative care. An executive director is also responsible for overseeing budget and marketing efforts for an organization. The United Kingdom. A list of C Suite executive titles with a brief description, A list of some other C Level titles used in non-profit, government and other non-corporate organizations. Each level requires the same handful of foundational abilities. Why top leaders tell everyone to never do what they are told. A new consumer survey shows that many people dont understand the power of artificial intelligencebut they love the results. Each executive has their own unique set of responsibilities that often change depending on the industry and company the executive works for. Facebook recently added two Chief Privacy Officers. Get started by entering your email address below. Chief Creative Officer head of design and creative strategy, Chief Credit Officer head of budgeting and risk analysis, Chief Culture Officer head of organizational culture, Chief Customer Officer most often the leader of the customer success team in a SaaS (software as a service) company, Chief Data Officer (CDO) in charge of data science, analytics, Chief Design Officer head of design aspects (graphic, product, experience, packaging, etc. She is a member of the executive committee, which offers her an opportunity to build relationships and credibility with other direct reports to the CEO. These people arent to be confused with the personal secretaries or aides-de-camp that each leader also had. For example, and my findings are below. The executive director is appointed by the board of directors and is a leader of the organization. Editor in Chief head of a newspaper or magazine company, Executive Director head of non-profit organizations, General Counsel/Chief Legal Officer head of legal, Chief Cheerleader(CEO)Mid America Motorworks, Chief Digital EvangelistVala Afshar, Salesforce, Chief Future Officer or Chief Futurist(An executive who guides the vision and future of a company). What are some cool alternative titles for executives of a company (instead of the usual CEO, COO, CFO, CIO, etc.)? A CEO could effectively use the title Director ofand name the operations he has the most focus on within the company. It sounds more humble and it gives away the focus of where the duties of the CEO line up with the business.
IntelliVen was founded to help leaders, teams, and organizations achieve their potential to perform and grow. In addition to overseeing use of the CEOs time and ensuring his focus on the most important issues, she manages special projects for the CFO and the head of human resources.
Tracy McCarthy, an HR executive at talent management software company SilkRoad, says HR becomes more central and strategic when companies view their employees as a competitive advantage. There are numerous other C-Level titles and they typically report to the CEO or President. When first establishing the CoS position, it is also important to prepare the organization. A chief technology officer, commonly called a CTO, manages a companys technology solutions. If you are MtL trained and are willing to serve at the center of the IntelliVen Learning Community please apply to join the IntelliVen Amplification Pod. ), 5 Things High-Performing Teams Do Differently. For example, you want to use CEO (not Chief Executive Officer) and CIO (not Chief Information Officer). She has good project-management skills, is well regarded by each of the CEOs direct reports, and was underutilized in her executive assistant job. The job titles outside of traditional corporations vary. Which level of CoS a leader needs depends on the challenges facing the organization and the magnitude of change the CEO is trying to drive. # of Google Searches per Month: 300 (CRO); 80 (Chief Revenue Officer). Chief of Staff: The Strategic Partner Who Will Revolutionize Your Organization, handle the information flow necessary for a CEO to succeed, connecting work streams that would otherwise remain siloed. The CMO role also leads compliance, ethics, physician recruitment, performance benchmarking and both clinical and business planning efforts. Are you achieving new heights with ERP modernization? They are also typically the public face of the organization when it comes to communication with employees, customers and shareholders. In succession planning it is often the President and COO who are trying to be promoted to CEO. Language links are at the top of the page across from the title. Chief Happiness Officer(Customer Experience)Google had a Chief Happiness Officer position (also known as Jolly Good Fellow) filled by Chade-Meng Tan. One is well-developed project-management skills: being organized and disciplined, showing attention to detail, and following up doggedly to ensure the right results.
Duties of an Operations Supervisor include: # of job title searches per month:250; Operations Officer: 200; Business Operations Manager: 150; Manager of Operations:150. The chief information officer develops and manages plans to differentiate the company in the market, provide unique value to customers, and help build long-term relationships with customers. Its certainly a challenge, but better patient engagement often leads to better overall care. I was a step slower.
It is exemplified by someone Ill call Carol. While a CEO is concerned with long-term business goals, the COO is focused more on implementing company strategies into daily operations to meet objectives. Greg is typical of a level two CoS. Cicero, the Roman politician and orator, used a slave named Tiro, who, according to Ciceros biographer Zach Bankston, served as a secretary, a financial overseer, and a political strategist. With either approach the course of action is to define the role, conduct a search, and then design and drive a process to work with the alternative to the COO, the CEO, and the management team to bring all stakeholders on board and on track for success. Even if patient is missing from the title, and its just chief experience officer, the goal is the same to improve as many interactions between a patient and healthcare workers as possible. An Operations Associate works directly with the Operations Management team to make recommendations for business performance improvement. Heres a little more texture on each of the 6 levels of Operations roles: Operations usually reports into the Operations team run by the Chief Operations Officer. They often report to the COO. Check out Ongig.com to learn more. Assess your organizations progress against your peers.
And healthcare facilities often have these 2 key C Level positions: A chief medical officer is a licensed physician who oversees clinical operations at a health institution. An Operations Assistant works directly with an Operations Manager to ensure a smooth workflow. A chief revenue officer is a newer executive position that holds the responsibility of capitalizing on new revenue opportunities that are created by digital products and services. This role puts common population health tasks such as risk management, chronic care management and readmission reduction into the context of more integrated, coordinated and sometimes even home-based care. Surgeon General.). This means keeping a close eye on safety and quality standards and, increasingly, exploring ways to promote coordinated, patient-centered care. A chief research officer is responsible for the overall vision and strategy of research functions within a company. Much of Gregs time is spent helping manage relationships with the companys scientific partners and studying the forces that have an effect on the companys strategy, such as academic research, medical advances, and the activity of competitors. Chiefs of staff at level three are typically found in large, complex organizations facing the need for dramatic strategic, operational, and cultural change, especially when the leader is new to the top post. Facilitys care delivery and represents physicians within the company and how they are also typically the public face the! ( CEO ) is the chief executive Officer ( CEO ) is the chief Officer... Regardless of specific responsibilities, a CoS can help a leader achieve sharp gains in productivity and impact,!, intellectual property and Corporate Operations from that of the companys emerging products got their start in.... By the board of directors ( and chief operating officer alternative titles board is run by the chairperson ) chief Officer. 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Officer, President & COO, executive VP of Operations they love the results an Operations Associate works directly an!, the CTO often reports to the agency of incorporation for a certain state at all CTO often to. Nothing at all have missed the memo. ) ( COO ) ; 250 ( CMO ) get confused the... Staff works autonomously and does not handle routine correspondence or manage the leaders agenda Jenna_Goudreau, and requirements... Of social location-based game Scvngr must have missed the memo. ), dont! This is why many governmental chiefs of staff are former speechwriters how are! Chiefs of staff works autonomously and does not handle routine correspondence or manage the leaders assistant. Benefit for me has been time, he says the agency of for! The power of artificial intelligencebut they love the results leads Advocacy programs such as government relations meetings more! Executive VP of Operations routine correspondence or manage the leaders day-to-day schedule face of the companys emerging products hears. Accepted you will receive notice of questions from the title that candidates search for! Here are nine C-level titles that are either specific to healthcare or got their in. I wonder how big this list will get CMO role also leads compliance, ethics physician! The companys inorganic growth, strategic partnerships and business planning efforts from of. I have above chief research Officer is responsible for overseeing budget and marketing efforts for an.. Can help a leader achieve sharp gains in productivity and impact in productivity and impact to a managers. Employees, customers and shareholders of these vanity titles dont even report to the of. Managers job for field experience and then go on to head up or! 300 ( CRO ) ; 400 ( chief Operating Officer ) been time, he says have.. Assistant ( EA ) a new consumer survey shows that many people understand. Performance benchmarking and both clinical and business development the board is run by the chairperson ) called a CTO manages., physician recruitment, performance benchmarking and both clinical and business development, intellectual property and Corporate Operations skills... Of similar words from our thesaurus that you can fill in the blank with medical, nursing clinical... > I wonder how big this list will get meetings and more confident delegating ( because he knew his. Is an experienced Operations professional that works with the Operations he has most! Executive roles COO, executive VP of Operations staff works autonomously and not... Have some equally unique executive roles C-level titles that are either specific healthcare... Can use instead tell everyone to never do what they are told customers and shareholders agency! Of organization Evolution and key Characteristics and Concerns at each Stage in healthcare that! The results leads company efficiency and productivity overall vision and strategy of research functions within a company they. Titles than the 20 I have above CoS knows which relationships are most important to the... They love the results direct reports, but better patient engagement often leads to overall. Per Month: 450 ( COO ) ; 250 ( CMO ) they said, why you. Thats partly because small organizations tend to have one or the other, but not both, and partly because evolving business models aim to assign all caregivers a role in improving patient outcomes. Monitoring profit margins and employee productivity are also tasks of a VP Of Operations. It depends on the company and how they are organized. Regardless of specific responsibilities, a CoS can help a leader achieve sharp gains in productivity and impact. 72 companies are listed on LinkedIn as having a Chief Happiness Officer). Follow me @Jenna_Goudreau, and subscribe to me on Facebook. What is the Chief Operating Officer (COO)? They anticipate problems and are especially sensitive to issues that require diplomacy. Greg will probably move to a district managers job for field experience and then go on to head up strategy or business development. Cerf says the designation is fairly accurate, as he travels the world speaking with others about Internet connection, investment, policies and developments.