Simply sign in Some users have complained that its been hard to get refunds or to fix problems with their orders. I never will again. I ordered and paid for three tickets to the Mavs-Wizards game through Vivid Seats. Travel RelaxedTravel SecureWhen you have Travel Insured. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Its going to give more credence to your chargeback claim. That clearly didn't happen bc I received NO TICKETS! As Vivid Seats doesnt respond to reviews on Trustpilot, its impossible to know how they handle these complaints. Free to enroll with a 2-year stamp and reward credit expiration period. Click here to get notifications about new complaints of Vivid Seats. 100% Purchaser Warranty which ensures that tickets will be delivered on time and will be valid. I purchased tickets in February for the Margarita Fest. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Nothing. Verify credentials.
There were about 14 people there for this tour. The ticket cost for basketball game is decided by the seller. We want to offer you the best tickets for the events youre excited about and make the purchase experience easy. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. As soon as the seller Use them to avoid the scummy practices that some companies use to draw in customers.
It currently collaborates with institutions including Duke University and the University of Notre Dame. For Sold Out Seats and Events, TicketIQ hasFee Free tickets for all events at Highmark Stadium. Share your photos and videos with others to prove the truth of your words. WebIf the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. These costs are provided to guarantee the legitimacy of the tickets you purchase since you want to be confident that all transactions are safe and secure when purchasing third-party tickets. Vivid Seats may charge a greater fee on these sales because the tickets are sold at a higher price point.
This can be easily fixed! When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. Mark Kovac, Dallas. The website is easy to use, there are several ways to pay, and Vivid Seats frequently has tickets that are unavailable elsewhere. These, however, are fundamental advantages. As soon as the seller
Ultimately, hung up on me. Log into your Vivid Seats account and click the Order History. Yes. BEWARE! I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. 4. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. Royal Caribbean charged me $1,556 to leave my cruise early. I paid Aer Lingus for extra luggage I didnt need. One of the most significant advantages of Vivid Seats is its vast inventory of tickets for a wide range of sports events here. Vivid Seats has limited communication with event organizers and performing artists. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Yes. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Can I change, cancel, or get a refund for my tickets after an order is placed? Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. 
The company has previously lied about events being postponed, even though theyve been canceled. Made in WebCall toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am 12:00am CST. It never shares your credit card information, and you can read more about its privacy and security guidelines on the companys website. If you have any problems, Vivid Seats customer assistance is available in a variety of ways. Why cant I get one? If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Thank you, Captain Obvious. I have put in calls, live chats and emailed customer support. Well start sending you the news you need delivered straight to you. The goal of Vivid Seats is to offer the best out-the-door-prices for a wide variety of tickets. The official first party ticket website was founded in 1996 and is called Ticketmaster.
Tips, Hint and Suggestions for First Timers. Webvivid seats tickets sent to wrong email.
In this case, we see from your screenshot that these tickets were accurately labeled as tour admissions, as this the Opry's Women of Country is not a live performance, but a backstage tour. username. Learn More. Perhaps they did initially send them but they went to your spam folder or the email address was wrong? Yet, the majority of fans have had favorable encounters. Click to reveal To stay up-to-date on the events status, monitor the venues website from time to time. Shame shame for all the people you have messed with and hurt. the only thing he had to offer was hush money. This assurance makes the website sparkle more, but dont let it fool you. Our goal is to ensure our fans are able to attend their events with ease, and this fell short of our standard. My credit card was charged $328.30 that day. If you sign up for Vivid Seats newsletter after making a purchase, you will receive periodic discounts via email. The price of Vivid Seats tickets is one of the biggest grievances from customers, with many claiming they paid significantly more than the stated price when they bought tickets. Purchase From Reputable Suppliers. WebBatman, a new concept at that time, had my very same initials. Were always here to help. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. Log into your Vivid Seats account and click the Order History. From there, your active orders will appear. 2. Find the order you need tickets resent for, and click on "Tickets Ready". 3. Click on "Get Tickets". 4. Your tickets will be re-sent to your email address on file. So I recommend never buying anything from this place. WebOrder number, Name on Account, Email on account, Event name and time, Phone number on account, Current address, and Home and billing address The issue in GetHuman4072421's own words The problem: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Use DoNotPay To Get a Quick Vivid Ticket Refund. Consider Secure Payments. After all, there are other online resale tickets that permit returns under specific circumstances. I feel that you overcharged me.
I bought tickets not realizing they were resold because that was not indicated anywhere, and then discovered 2 days later they were resold and had been marked up 3x + insane fees.
Vivid Seats is a trustworthy online resource that helps connect consumers with event tickets. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. In 2001, Jerry Bednyak and Eric Vassilatos created Vivid Seats in Chicago, Illinois. I someone needs to hold ticket brokers responsible. The most well-liked third party ticket exchange option as of today is the 2010 merger of Ticketmaster and Live Nation. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. When I arrived at the Grand Ol Opry, I discovered I had no seats, and that there was not going to be a music performance, but a backstage walking tour--and that tickets could have been purchased for $50 at the door. Vivid Seats does not care about their buyers-- only their sellers; or rather, only that they have no involvement at all. He is now preparing to lead Vivid Seats to new heights. WebIn most cases, the seller has not yet transferred the tickets.
Once you have accumulated 10 stamps, you will receive a Reward Credit. Copyright 2022 Consumers Unified LLC. Vacation Apartment Rentals Violate NYC Laws, Hotels: Kitchenettes and kitchens in 100+ Manhattan Hotels, Hotels: Two queen beds plus a kitchen/kitchenette, Hotels: Guests under 21 years old (but at least 18), Hotels: Which ones charge an additional Resort or Facilities Fee. Full refund and apology for lack of ticket delivery. Please do not order from Vividseats if you paid for your tickets and expect to actually have tickets for your event.
Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more.
I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Enter your recipient's information, including their email address and an optional note. WebOnce your order has been confirmed, you will receive an expected delivery date in your confirmation email. That's too bad. I've bought tickets from them before but always instant download so I've never had to depend on tickets being delivered. Do you hav The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. The total price was $1405.95. We're here to help you with your order and provide the best service and protection in the industry. I will be contacting multiple organizations about Vivid Seats and their policies. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and From there, your active orders will appear. Your order will be accurate If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. StubHub was established in 2000 and has evolved to become one of the biggest online ticket exchanges in the world. 3 for $533.58. Vivid Seats is an independently owned and operated online marketplace. 1. If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. Its helped me earn over $300,000 in the last 12 months alone: Go here to see my no.1 recommendation for making money online, RECOMMENDED: Go here to see my no.1 recommendation for making money online. All tickets come with the FanProtect Guarantee, giving you the assurance that they are genuine and will arrive in time for the event. What happens if my MLB game is canceled, postponed, or rained out? You can email the site owner to let them know you were blocked. Click here to see how. WebThey replaced my ticket with one from a different seller and gave the new seller until midnight to send me my new ticket. Think about it, You need last-minute tickets for a local concert that starts in a few hours on a Friday afternoon. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. We hope you give us another chance. The tickets were to be transferred to me today, or earlier. Visit FlyingAngels.com or call 877-265-1085 to speak with a flight coordinator. Yes Help us improve this article with your feedback. You can access DoNotPay from your web browser. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. But maybe not so obvious to Vivid Seats. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. On the platform, every ticket purchase is 100% guaranteed. How do I get from NYC to the Meadowlands and back? When I did, they informed me that they were refunding my money because they'd "oversold" the ticket. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Billing offers three methods of payment: credit card, PayPal, and PayPal Credit (which offers a 6-month interest-free period on orders of $99 or more if paid in full). You gain one stamp for each ticket you buy on their website, which is how it works. This could be a problem if the revised event date conflicts with someones work or family obligations. Long story short the ticket transfer did not go smoothly.
After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. If you are purchasing for an event months in advance, the tickets may not be printed by the box office yet. I receive an error each time (multiple times) stating the tickets cannot be transferred at this time. They then offered me seats in the backrow. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. When travel goes bad, can you get a vacation do-over? Nevertheless, if the event is postponed, Vivid Seats will not reimburse you in any way. I looked up my seats on Ticketmaster and found they were still for sale. I was promised delivery March 31st and they didn't.
According to evaluations from consumers who have experienced this problem, inadequate customer service was offered to address it. This comment was posted by a verified customer. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court.
I received it right away and they waited on the phone to check I If the event organizer or performing artist cancels an event, you can request compensation for your ticket. Purchasing tickets is simple with Vivid Seats just search for the event you want to attend and explore the available tickets. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. Still, we recognize the difficult that's caused with no other tix being available, and while we weren't able to secure another ticket for you, we appreciate you taking the time to explain your concerns in-depth. Do Vivid Seats allow ticket cancellations? Can I get my 173,116 Chase Ultimate Rewards points refunded? They mistakenly believe that Vivid Seats is in charge of deciding how much each ticket costs. The request was put in minutes before. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I simply want a partial refund because I feel that is fair. The Rewards Credit paid for part of two tickets to the 2022 College Football Championship. says they have a no refund policy unless the event is cancelled. Vivid Seats allows refunds under specific conditions. Call and speak to a live USAGov agent. When I complained that this was not a fair exchange for what I had purchased they said no more seats were available and canceled the order.
Anyone using the information provided by Kidadl does so at their own risk and we can not accept liability if things go wrong. What if a ticket has an obstructed or limited view? A $60 actual ticket cost, $19.08 in services, or 32% of the total listed ticket price, and a $2.50 electronic transfer fee are listed in the breakdown. Webas of now, it's pretty likely that these seats are not legit, but i don't think there's any way to say for sure yet. WebNo problem! From there, your active orders will appear. What should we do at night -- especially with kids or under 21's? The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. WebJust contact our Guest Services Team and well help you change the email address paired with your order. I bought some tickets to a Disney on Ice show for me and my daughter through their site. On December 13, 2022, I received the tickets from Vivid. Sorry we couldn't be helpful. After feeling confident that I'd secured this ticket, of course I stopped looking any further for tickets. You will then pay less for your purchased tickets when you utilize Reward Credits on your subsequent to order tickets.
Yes! Webvivid seats tickets sent to wrong email. WebBatman, a new concept at that time, had my very same initials. They attempted to lie and tell me that someone else bought them first (I bought them in pre-sale when 95%+ of seats were still available). I ended up buying another set of seats to attend the match, but now weve lost $680 and missed half of the match. WebIts very common for a ticket purchased on SeatGeek to have someone elses name on it. I purchased tickets to the motley Cre concert in Seattle in 2019. WebThe market price provided by Vivid was over $500 per ticket. We guarantee that the tickets you receive are identical, comparable, or even better than the ones you ordered or your money back. This time, when we paying for tickets, we discovered that the base ticket price was $329 as indicated, plus a service fee cost of $105.37 (32%) for each ticket. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. WebOnce your order has been confirmed, you will receive an expected delivery date in your confirmation email. Under the Fair Credit Billing Act, you can dispute a charge for items ordered but not received and get a full refund. WebWe can confirm your order was not filled due to your tickets were never confirmed by the seller.
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